WHO WE ARE AND HOW TO CONTACT US
FAO: Privacy Officer
SAFEGUARDING PERSONAL INFORMATION
OUR LAWFUL BASE FOR PROCESSING DATA
The lawful bases for processing are set out in Article 6 of the GDPR.
Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
THE DATA WE COLLECT ABOUT YOU
Personal data we process may include name, address and email address. It also may include IP address and cookies (Website).
As we have already stated we never sell rent or trade your information to other businesses or companies. In the case of information gathered during online purchases the following services will have access to your information in order to process your order and to account for it. We have drawn up privacy contracts with the providers of these services stipulating that they may never pass your data onto anyone else or use it any other way than is necessary to process and account for orders.
Please note that we do not store Debit or Credit Card details on our own servers. We use SagePay or Paypal to process online transactions. You can read their policy’s here :https://www.paypal.com/uk/webapps/mpp/ua/privacy-full https://www.sagepay.co.uk/policies/privacy-policy
As part of the registration process for our bi-monthly e-newsletter and if you opt in for this service during a purchase we collect personal information. We use that information for a couple of reasons: to tell you about news and offers and in the case of our online customers, to fulfil your order and to contact you if we need to obtain or provide additional information.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer. Our online shop is hosted by Shopify, their privacy notice is here: https://www.shopify.com/legal/privacy
ACCESS TO YOUR PERSONAL INFORMATION AND YOUR LEGAL RIGHTS
Under certain circumstances, you have the rights under data protection laws in relation to your personal data. These include your right to;
Please email your request to our data protection officer Madeleine Rogers email: firstname.lastname@example.org
CHANGES TO THIS POLICY
We keep our privacy notice under regular review and you should check back regularly to ensure you are aware of changes to it. We may display this notice to you from time to time to help ensure you are aware of its contents. This policy was last update on 17.05.18
You have the right to complain about the processing of your personal data. Please contact us using the details provided above.